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Impact stories

Results and reflections from educators and leaders who have completed a GCI course.

would recommend their GCI course

rated their course content Very Good or Excellent

felt confident after their course, rating it 4 or 5 out of 5

Based on 4,921 GCI post-course survey records collected between 2024 and 2026.

The clarity from the facilitators and the input from participants, it was comfortable to freely discuss ideas and opinions.
Aimee CampbellLeader of Learning, Glenfield Intermediate School, New Zealand
The program is research/evidence based and uses coaching practice to critique theory. It has a practical application from workshop 1.
Wayne WheatleyAssistant Principal, De La Salle College, NSW
Initially, being able to witness the excellent coaching skills of the facilitators and see the framework in action. Then being able to practise new skills with others in breakout rooms.
Vicky Kirby-BeachAssistant Head of Junior School, Oxley Christian College, VIC

What they appreciate

What participants appreciate about their learning

  • Opportunities to practise

    Hands-on activities, real examples and time to put new skills into practice.

  • Relevant course content

    Learning that participants find useful and relevant to their work.

  • Knowledgeable facilitators

    Facilitators who bring experience, clear explanations and supportive guidance.

  • Learning with others

    Opportunities to share experiences, discuss ideas and learn from colleagues.

  • Practical tools and strategies

    Frameworks, resources and approaches participants can take back to their work.

Based on 4,733 written responses to GCI post-course surveys, 2024 to 2026.

What the survey says

Where they’ll use it

Where participants plan to use what they learned

Develop leadership ability and support others85.6%

Improve professional practice and colleagues’ practice77.4%

Enhance student achievement and wellbeing51.4%

Improve communication with parents, community and peers49.1%

Biggest takeaways

What participants take away

  1. Coaching instead of advising
  2. The power of good questions
  3. Listening to understand
  4. A framework for conversations
  5. Putting coaching into everyday work

Based on GCI post-course surveys, 2024 to 2026. Percentages reflect valid responses to each question; multiple selections were allowed where applicable.

In their own words

Stories from participants

The group setting, being able to do it in my own time in the holidays without competing demands. The knowledge of the facilitators and the way they ran the session. So warm, open and inviting.
Melissa StephensAssistant Principal, Mill Park Secondary College, VIC
Timing, as it was during the holidays i could really engage more and not be distracted by the work due at school.
Shelley WylieWellbeing Leader, NWN Primary School, VIC
The supportive environment and having access to the content through the LMS.
Brenton AdamsPLC Leader, Narre Warren North Primary School, VIC
This has been the best PD course that I have attended in some time. I was apprehensive about the break out groups but the presenters and team were welcoming, non-judgmental and supportive. Sharon and Chris did a fantastic job by working as a team to engage all participants. They shared their knowledge and showed that the genuinely cared about the progress of the participants. Thank you for an enjoyable three days.
Zola WatsonHead of Learning Area - English, Carine Senior High School, WA
I have been impressed with the OCAP from top to bottom, from the coaches and materials to the varied tasks and coaching arrangements. I come away with a deeper understanding of my role as a coach and how to serve my fellow teachers better.
Nick MantheiOxford University Press, Turkey
I have thoroughly enjoyed Growth Coaching International’s Online Coaching Accreditation Program. The variety of activities undertaken and the weekly schedule has scaffolded my development really well. The paired coaching experience was exceptional. I got so much out of it in terms of being coached, practising my coaching and also in connecting with an educator on another continent. The quality of delivery is consistently high and the course is very well structured.
Antonia SpinksCo-CEO, Pioneer Educational Trust, UK
I am extremely proud of the progress that I have made across the course. The online delivery has really suited me and given me the opportunity to deeply explore each concept at my own pace.
Josh BellAssistant Principal, NSW
The on line option was excellent and allowed flexibility. I enjoyed meeting people in group chats and the facilitators had an authentic caring disposition
Tommy KoutsonikolisTeacher, Chifley College - Shalvey Campus, NSW
The facilitators were excellent and paced the learning perfectly. The online time frames were spot on, allowing for timely breaks that meant there was no overload of screen time for me. I valued meeting a variety of people working in many roles within education. I really appreciated the practical parts of the program which allowed me to have a go, with support, at the different elements of the program.
Shelley KennedyInstructional Leader, Cooerwull Public School, NSW
Thank you for an informative program delivered in a supportive environment. I have a new energy and am confident the skills I have learnt will be used from day one of the new term.
Jane NearyHead Teacher, Chifley College - Shalvey Campus, NSW
Sharon and Chris, Thank you for giving me the opportunity of attending this course via Zoom. I thoroughly enjoyed the whole experience especially the opportunities to break out and practice the skills being taught.
Julie CornishInclusion and Diverse Learning Teacher, Sacred Heart Primary School, NSW
Thank you for sharing your warmth and expertise with us. I have learnt some valuable life skills to ensure my conversations are more productive and meaningful to build the capacity of others.
Melissa TrolioHead of Learning Area Religious Education, Santa Maria College, WA
The organisation of the program was excellent as was meeting and working with lovely people from all over the globe.
Allison PoteMiddle School Leader, Antonine College, VIC
I am so grateful for the opportunity to have participated in this course. It was a bright spot in a time when there was so much stress and uncertainty. I looked forward to participating each week. I appreciated the flexibility to do some degree of self-pacing as necessary. I felt deeply connected to my partners and small group. Thank you!
Jennifer Miller-ArsenaultWashington Central Unified Union School District, Vermont USA
The OCAP was a genuinely transformative (even life-changing!) learning experience for me. The course was really well-designed - the timing of each element and the strong emphasis on coaching practice and reflection allowed me to reflect, experiment and integrate my learning into my professional practice. The facilitators and the other GCI coaches who were involved were all able to distil their vast experience into practical, accessible insights for us, and the international nature and high calibre of the cohort of the other delegates made each interaction so incredibly enriching.
Brett NicolsonHeronBridge College, South Africa
A really great online course that took adult learners into context. Materials & resources were very concise and the small group zoom sessions proved to be the most valuable. Working with other participants but especially with skilled coaches really made the difference to me.
Attila LendvaiCatholic Education Diocese of Parramatta, NSW
I found this course to be very powerful. The learning was well paced, supported by experts as well as evidence based written research and the learning activities were practical.
Laura RobertsonAssistant Principal, Grey Street Primary School, VIC
The program blended content delivery with small group activity, The observations of coaching conversations - both live and recorded were extremely insightful to understand what this looks like in a very concrete way.
Alison EaseyDeputy Principal, Burgmann Anglican School, ACT
The warm professionalism of the facilitators (Claudia and Lucy). They established a supportive but challenging environment for us, despite the challenges of learning online.
Joanna KelmanClassroom Teacher, Collingwood English Language School, VIC
The high quality of the content, the way that the content was designed, the break in between sessions, the ability to practice a lot, the energy and quality of the presenters
Zoe SmithSenior Learning and Development Specialist, Gowrie Victoria, VIC
The manner in which Claudia and Lucy presented themselves. They are very knowledgeable and they explained the process clearly, with respect to attendees and their skill level. They organised the time well and it did not feel time consuming. The time went by very quickly and I believe this is due to the delivery on the content. Claudia and Lucy made the time informative and enjoyable.
Sandi HutchinsonTeacher & Assistant Principal, Mainsbridge School, NSW
The balance between the theory and the practical components. The program is very well structured to draw out and explain the key components of the growth coaching model and then have the opportunity to practice the associated skills. I think the program is very well paced, and always ran to the times we were told. The prompt start and accurste finish time was really respectful of our time as professionals undertaking this PD.
Fiona TrapaniHead of Science and Literacy Instructional Coach, Penola Catholic College, VIC
Thank you - I learned so much. This course has been life-changing in terms of my professional life. I wish I had done it years ago. It should be mandatory for all emerging leaders.
Lisa WilsonACT Education Directorate, ACT
I wish I had completed this training at the beginning of my position as a Learning Area Coach as I believe that I would helped develop staff far more effectively; or rather they would have developed the agency to grow themselves. Many thanks for your energy and engagement Claudia and Lucy.
Kim WidrichLearning Leader - Humanities, Lavalla Catholic College, VIC
Thank you! Your knowledge and expertise over the three days, meant that after our coaching triads, all I could think was "Wow!", the conversations were so rich, deep and clarifying. Thank you for helping me to develop my skills.
Julie GnjecACT Education Directorate, ACT
this program was brilliant. i usally hate role plays and internally groan when I'm told 'we are going into pairs/groups to role play; but this was really powerful and valuable. thanks
Rose PelleACT Education Directorate, ACT
This was a very organised course with highly competent facilitators. All the initial outcomes were met through an interesting mixture of activities. I would highly recommend this course to any educator.
Sam ThornelyPT Building Capacity (Supporting Learners), Dumfries and Galloway, UK
I would not hesitate to recommend this course to anyone who is interested in supporting themselves and others to be more effective in their communication. GROWTH provides a model for talking and listening that is supportive and empowering for coach and coachee. The approach reassures and challenges you to engage with your new learning.
Susan BellHead Teacher, Bridge of Weir Primary School, Renfrewshire, UK
Participation in this course has completely transformed my thinking. I now feel inspired and ready to support others when setting goals, dealing with difficult conversations and providing feedback.
Kevin StepneyDouglas Academy, Milngavie, UK
This training has been a very valuable way of spending time to enable me to support colleagues and have a much more solution-focused team.
Mary ShawHead of Centre, Jimmy Dunnachie Family Learning Centre, Glasgow, UK
Fabulous course, well-paced and engaging. Course deliverer very knowledgeable and accessible. I have left with a very clear understanding of the role of the coach and am excited about its future impact on my colleagues.
Richard StenhouseSenior Leader Primary, British Council School of Madrid, Spain
A fabulous inspiring course. Looking forward to motivating others in the way I have been motivated over the past two days. Thank you.
Jane StinsonDeputy Head Teacher, St Francis Primary School, Port Glasgow, UK
[The facilitator’s] knowledge was second to none, and her approach was outstanding.
Pamela ChimutwiTeacher of Biology, Upton Court Grammar School, Slough, UK
Amazing way to connect despite the online situation - encapsulating the friendly buzz of a conference in a virtual zone must have been challenging but you nailed it (maybe as coaches are such nice people!). Timezone management was tricky but I thought you did an amazing job with the timetable. The interactive sessions were so good to talk with and learn from others in the group. There were bonuses - I was inspired and engaged all from my school office or sofa at home without the expense and fatigue of travel and I probably benefited from fewer weight inducing morning teas). Plus I could walk and reflect in between the sessions. Thank you for leaving the portal open for a while afterwards and for recording the sessions so that we can re-visit and see the ones we missed - very important for online learners (as we know after running distance learning as schools). Great job and thank you. (Keynote, Ellie Drago Severson) This was very helpful, inspiring and real - easy to connect to for a wide audience. Thank you so much. Great start to the day in NZ!
Catherine PalmerDeputy Principal, Kohia Terrace School, New Zealand
It was a real privilege to be part of the conference and listen to the more experienced coaches and those new to the field. I loved listening to the stories from the field and the Keynote, but also the coaching demos. It was great to 'meet' people I have been reading about and the work that they have done, including the books they have written. (Keynote, Ellie Drago Severson) A brilliant session. Love the ways of knowing. This has given me some real food for thought. Loved the session
Seema SethiExecutive and Leadership Coach and Mentor, Leadership Edge, UK
Recognising the impact I can have with coaching and the moments when it is useful/opportunities to use it
David ThomasHumanities Leader, Elisabeth Murdoch College, VIC
A deeper understanding of how a coaching approach can be used to effectively impact and enhance my work and relationships.
Rosemary PericMaster Teacher, Sydney Catholic Schools Central Office, NSW
I loved the balance of theory and practice. There were lots of moments to really reflect on my own practice and opportunities to have those 'aha' moments. A good amount of time also to practise our coaching skills. The program was very well designed.
Diana DominisMortdale Public School, NSW
It was very hands on. We had opportunities to discuss and be part of the learning experiences. I learnt so much because I had to do it in the moment. The content was great.
Nadia AndersenHurstville Public School, NSW
The delivery and the practice opportunities throughout the course. The relevance and its ability to be transferable and applicable to any/all situations.
Sandy RobertsonTeacher, Shore School, NSW
Thank you for the time and effort you have invested. It was such a worthwhile course for me to do on this journey that I am on, and I am already hearing how differently I am responding to people I work with.
Leonie HegartyLeading Teacher, Tarneit Rise Primary School, VIC
An amazing opportunity that I believe will be a game changer for me as a leader
Kristi CromerSchool Improvement Leader, Clonard College, VIC
Such an energising and valuable course which struck the perfect balance between theory and practice. I enjoyed the facilitator's engaging delivery, and it was interesting to be part of the conversation about how the course could be refined for the next lucky cohort.
Rachel DukeMaster Teacher, Sydney Catholic Schools Central Office, NSW
Thank you Edna for sharing your expertise I appreciate it so much and feel like I am ready to be a better leader and teacher!
Selin KasifMentor & Science Learning Area Leader, Melton Secondary College, VIC
I wanted to take a moment to express my deep gratitude for the incredible impact cycle coaching course that you led. The tools and techniques that you taught us have had a tremendous impact on me and my team, and I am so grateful for your guidance. Since taking the course, we have been able to approach our work with a newfound sense of clarity and purpose. The strategies you shared with us have allowed us to tackle even the most complex challenges with confidence and skill, and the results have been truly impressive. Thank you for sharing your expertise with us and for inspiring us to be the best that we can be. Your coaching has made a lasting impact on our team, and we are all better for it.
Matthew CatoCatholic Schools Office Diocese of Lismore, NSW
I have a much clearer idea on how to implement the impact cycle in my school. I especially found the coaching opportunities and Growth questions very useful.
Holly GraltonHoly Family Primary School Mereweather Beach, NSW
Thank you, I feel empowered to take action with the new skills I have developed during my time in the sessions.
Danielle BarryHoly Spirit Primary School Kurri Kurri, NSW
Thank you so much for an amazing 2 days. Thank you for your care and authenticity. I have learnt so much and feel much more confident as a leader and to begin engaging in the coaching process with my peers.
Sanja IveticRiver Gum Primary School, VIC
Thank-you Lucy. This has been very engaging and thought provoking for my own practice and the practice of my colleagues. Very well executed.
Katherine WhyteRiver Gum Primary School, VIC
Support, resources, hands on learning, pushed out of my comfort zone but in a safe and supportive way
Megan BoydDean of Students, Strathcona Baptist Girls Grammar, VIC
Practical strategies to incorporate coaching into my leadership to better lead, nurture and grow my team
Kirsten HodgsonDeputy Principal (Professional Practice), Saint Monica's College, VIC
To invest in the moment and see every conversation as an opportunity to listen, to notice and empower
Emma TownsendDeputy Principal, Robert Townson High School, NSW
The amount of practical tasks and time to work with a range of peers in developing these skills. Penny also made the learning very accessible, it felt achievable and helped make our group feel comfortable.
Angie ChristoforouAssistant Principal, Peakhurst South PS, NSW
Andrew made the course content accessible to all participants allowing for powerful interactions and practical learning experiences.
Chris GoversEducator, NSW
Jan was a brilliant presenter and is incredibly knowledgeable and relatable. She was able to effectively provide us with the tools to use within our coaching back at school. The partner coaching and practice sessions were so incredibly valuable to be able to hone in on our skills.
Rhiannon CocoTeacher - Professional Growth, Sacred Heart School, VIC
The humanised learning and context based activities. There were so many incredible lightbulb moments. You have designed an exemplary course that truly does amplify our lives on both the professional and personal fronts.
Tarryn AbrahamDirector of Learning, MacKillop College, Werribee, VIC
The collaborative approach with fellow participants and the opportunity to practice the model between sessions. Also being able to see how I can readily put this into action back at school
Diane WilsonPrincipal, GRC Peakhurst, NSW
Content extremely relevant and applicable. It has given me skills to effectively help others achieve their goals in a positive way.
Alison MilnerAssistant Principal, Carlton Public School, NSW
Andrew you have certainly helped me achieve a heightened understanding of coaching this year and enabled me to facilitate quality coaching conversations with my team. Thank you.
Jacqueline GenoveseHead of School 9-12, St Luke’s Catholic College, NSW
Thanks so much, Andrew. You did and outstanding job of guiding us through the program, bringing your rich and deep knowledge, expertise and skill, while maintaining warmth, humility and care.
Adam LearLeadership Consultant, Association of Independent Schools, NSW, NSW
Jan, you are an amazing facilitator. Thank you for your energy, deep knowledge and humor and most importantly getting our group focussed on the learning. The first Pd I have enjoyed for a long time.
Lorraine SandersonTeam Leader Early Childhood Performance & Planning, Department of Education, VIC
Absolutely loved working with you both Chris and Dan. I have truly enjoyed all aspects of learning, collaborating and talking!! Working together, supporting each other to grow in this space has been life changing.
Fiona DawsonPrincipal Advisor, Melbourne Archdiocese Catholic Schools, VIC
Penny is a fabulous facilitator with deep knowledge and presents in an engaging way - one of the most valuable PL Sessions I’ve been to in 33 years!
Alison MilnerAssistant Principal, Carlton Public School, NSW
Thank-you for your knowledge, guidance and support. Your sessions were informative, engaging and incredibly helpful. You united our Senior Leadership Group and have provided us the tools to affect positive change in our community.
Nicole MeadeCampus Director (Davisson Street Campus), St Monica's College Epping, VIC
The skills and tools I’ve learned to be clear and concise in my messaging when having challenging conversations - I loved how much time we had to reflect on ourselves and our position in conversations
Hannah simmons/CaldowKororoit Creek Primary School, VIC
The facilitators were clear, knowledgeable and happy to share insights. They were welcoming and made the course today feel as though we as leaders can take this on board and succeed.
Kay ManniSydney Catholic Schools, NSW
The energy and enthusiasm from Lucy as well as the interactive nature, being able to put it into practice in a safe and supported environment.
Andrew McCroreyCarrum Downs Secondary College, VIC
Thank you for your enthusiasm and passion when delivering the course, it was invigorating
Andrea ClairmontIS - Numeracy, John Therry Catholic School, Balmain, NSW
Jan’s facilitation of this course was highly engaging, informative and made direct connections with my context. Her knowledge of the research and the content of the course was excellent!
Ruth SmithCalamvale Community College, QLD
The level of expertise of the facilitators and the participant's knowledge and insights. It was great to work with leaders that had the same passion for coaching.
Andrea FedericoPrincipal, University Park Primary School, VIC
The clarity of content; the challenge to implement these awarenesses daily to enhance all communication and leadership behaviours.
Carol SeagarPrincipal, Our Lady of Lourdes Primary School, TAS
This course really changed how I now view coaching. What stood out most was how powerful the course is for both personal and professional growth. You really don’t just learn about coaching; you actually experience how impactful it can be from both a coach and coachee perspective. One of my biggest takeaways was learning to really listen and to use the Growth Framework more naturally when facilitating coaching sessions. My approach to coaching has shifted more toward creating a safe space where people feel comfortable being honest, thinking big, and breaking things down into real, doable steps. An experience that really stuck with me was my one-on-one coaching sessions with Claudia. In just two sessions, I was able to map out a clear direction for my personal goals and felt genuinely supported throughout. That experience showed me how meaningful and powerful coaching can be when it’s done well. I’ve come away from the program feeling inspired about the impact I can have in education as a coach. I’m also more mindful in my day-to-day interactions with my colleagues and students. I'm making a conscious effort to slow down, listen, and give others space to think and share. It’s not always easy with busy schedules, but I’m much more intentional about it now. I feel more confident asking thoughtful questions and supporting others in a meaningful way. Our facilitators, Christian and Claudia, made the learning experience engaging and supportive throughout. Kate was incredibly helpful during my registration, making the process smooth and easy to navigate. And of course, the cohort itself was a big part of the experience; everyone showed up with openness and honesty, which made it a safe and encouraging space to learn.
Pierre BoliscaInternational Programs School (IPS), Saudi Arabia

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